SpecTec, a leading maritime technology company specialising in asset management software, has announced the appointment of Tom Davy as its new Director of Customer Success. The development reflects SpecTec’s ongoing commitment to placing customer needs at the forefront of its operations, further strengthening its dynamic leadership team to meet its ambitious growth strategy, and consolidating its position as a trusted player in the maritime industry.

Tom Davy joins SpecTec with extensive experience in transforming customer support across the supply chain and logistics industries worldwide. His deep expertise and passion for customer-centric innovation will play a critical role in enhancing SpecTec’s service delivery and operational excellence.

As Director of Customer Success, Tom Davy will lead initiatives focused on fostering stronger customer partnerships, driving the development of tailored solutions, and ensuring SpecTec’s services consistently align with every customer’s requirements in line with evolving market demands. His leadership will support SpecTec’s mission to become the most trusted and innovative marine asset management partner, enabling customers to operate safely, efficiently, and sustainably.

The appointment reflects SpecTec’s strategic focus on deepening customer engagement and delivering high-value solutions tailored to operational realities. Under Tom’s leadership, the company aims to further strengthen its capabilities in providing proactive, meaningful support and engagement with customers, delivering exceptional service, and fostering long-term trust.

Tom Davy, Director of Customer Success, SpecTec

Adam Dennett, CEO of SpecTec, commented: “Our customers are the reason we exist and are at the core of everything we do. This appointment reflects our complete dedication to supporting their success. Tom’s experience and vision will be instrumental as we continue to evolve our Customer Success function, ensuring we not only meet but exceed customer expectations, delivering immense value and the service excellence that they both need and deserve. He is a great addition to our leadership team, which combines both in-depth maritime knowledge with extensive technology expertise from multiple fast-paced sectors. This broad experience is key in bringing to market new products and services that the maritime industry and our customers need to thrive as the industry faces significant change.”

Speaking on his appointment, Tom Davy, Director of Customer Success stated: “I am thrilled to join SpecTec at such a pivotal moment for the maritime industry. With 90% of global trade moving by sea, there is a tremendous opportunity to make a meaningful impact. I look forward to collaborating closely with our customers and internal teams to deliver exceptional service, drive growth, and support our collective mission of advancing global maritime trade. Together, we will navigate new challenges and build a future defined by strong partnerships and continuous innovation.”
Source: SpecTec